Terms and Conditions

MGW STRIVES TO MAKE SURE THAT EVERY CUSTOMER IS GIVEN THE BEST PRODUCTS AND SERVICE WE CAN. WE REALLY WANT TO MAKE SURE THAT EVERY PURCHASE IS A GREAT EXPERIENCE. ONE THING WE HAVE DONE TO TRY TO ACHIEVE THIS IS TO HAVE A VERY LIBERAL RETURN POLICY. OUR RETURN RATE HAS BEEN SO LOW SO WE HAD INITIALLY DECIDED NOT TO CHARGE ANY RESTOCKING FEES IF THE CUSTOMER WANTS TO RETURN AN ITEM. OUR ONLY STIPULATION IS THAT THE PRODUCT CANNOT BE USED IN ANY WAY AS WE WILL NEED TO BE ABLE TO SELL THIS ITEM WITH CONFIDENCE TO THE NEXT CUSTOMER AS A NEW ITEM. LATELY WE HAVE HAD THIS POLICY ABUSED AND THEREFOR WILL HAVE TO IMPLEMENT SOME RESTRICTIONS. WE NOW REQUIRE ALL ITEMS TO BE RETURNED WITHIN 10 DAYS OF PURCHASE. IF ANY ITEMS ARE RETURNED THEY WILL BE SUBJECT TO A 20 PERCENT RESTOCKING FEE. WE ARE IMPLEMENTING THIS POLICY TO KEEP COSTS DOWN AND ASSURE THAT EVERY CUSTOMER IS TREATED FAIRLY AND PROFESSI0NALY. OBVIOUSLY THIS POLICY DOES NOT AFFECT ANY PURCHASES WHERE ITEMS ARE DEFECTIVE OR DAMAGED.

WARRANTY DISCLAIMER: EVERY PRODUCT THAT MGW MAKES IS CNC MACHINED FROM RAW STOCK AND PLATED FOR DURABILITY AND SHINE. THESE ITEMS ARE HOWEVER WEAR ITEMS AND AS SUCH WILL NOT LAST FOREVER. MGW OFFERS A ONE YEAR UNCONDITIONAL WARRANTY TO ALL OF ITS PRODUCTS FOR FINISH AND FUNCTION. THIS WARRANTY IS FULLY TRANSFERABLE ALSO. IT DOES NOT COVER ABUSE OR NEGLECT AND PROPER CARE MUST BE MAINTAINED TO KEEP THIS WARRANTY IN EFFECT.

DUE TO OUR CONSTANT STRIVE TO IMPROVE OUR PRODUCT LINE DESIGNS OF OUR PRODUCTS ARE SUBJECT TO CHANGE.

IF YOU REQUIRE EXPEDITED SHIPPING PLEASE CONTACT US TO VERIFY STOCK.